Are You Ready to Join a Team That Makes a Real Difference Every Day?
Life Balance Chiropractic Centre, the UK's leading family-friendly chiropractic clinic, is expanding in Poole! We’re seeking coachable, motivated Clinic Assistants/Receptionists to join our dynamic and caring team.
No experience in chiropractic? No problem! Whether you’re an early-career professional, a career-changer, or a parent looking for a role that fits around family life—this could be the perfect opportunity for you.
Why Join Us?
- Purpose-Driven Work: Help people in your community live healthier, happier lives.
- Supportive Team Culture: Grow with a team that will challenge and support you every step of the way.
- Perks You’ll Love: Fully supplemented chiropractic care, team socials, career development opportunities, and more.
The Role
Title: Clinic Assistant/Receptionist
Type: Part-time, Permanent (19–25 hours per week + overtime)
Location: Poole, Dorset, UK
Salary: £13.06 with opportunities for a pay rise based on performance. + bonuses up to £135/month
Shifts:
- 7:30 AM–1:30 PM or 1:30 PM–7:40 PM
- Available to cover at least 1 Saturday per month
- Team Training Wednesday mornings: 08.40 AM–12:00 PM
What You’ll Do
- Welcome patients with a smile and provide outstanding service.
- Handle phone calls, SMS, and emails, including follow-with, rescheduling no-shows, cancels and reactivation of past clients.
- Manage inbound and outbound sales enquiries and schedule appointment
- Follow proven processes using a checklist-first approach
- Manage client accounts and assist with marketing/social media.
- Keep the clinic clean, organized, and running smoothly.
- Collaborate with the team attend regular training sessions, and cover for teammates as needed.
- Take payments and maintain client account database
Who You Are
- 2+ years of customer service experience.
- Available for at least 19 hours per week, including 1 Saturday morning per month.
- A friendly, professional multitasker with strong organizational and IT skills.
- Excellent written, verbal, and interpersonal communication skills
- A natural communicator eager to help others and deliver exceptional service.
- Coachable, reliable, punctual and a true team player.
- Attention to detail and professionalism
- Appointment setting, Inbound Sales rep experience (desirable but not necessary)
- Good account handling and call handling skills (desirable but not necessary)
- Align with our core values: Honesty, Humility, Vulnerability, Courage, Curiosity, and Greatness.
What You’ll Get
- Competitive Pay, Bonuses & Benefits
- 28 days paid holiday (pro-rata, including bank holidays)
- Company perks, pension scheme, and life insurance (3x salary)
- Bi-annual team-building days and socials
- A supportive, growth-focused workplace
Apply Now
If you’re ready to make an impact and join a team that values care, connection, and creativity, we’d love to hear from you!
How to Apply:
- Attach your CV and cover letter.
- Complete our career history application form.
- Film and shoot a 30-second to 1 min video telling us a bi about yourself and why you think you are a good fit for the role.
- Join us for an initial online chat and a final interview.
Take the first step toward a fulfilling career—apply today!
Join us at Life Balance Chiropractic and be part of a team dedicated to excellence, personal growth, and making a real difference in our community's health and well-being.